Easy worship media video
In EW click on HELP//ABOUT EASYWORSHIP and let me know the version and the build number.
I am sorry but there is no support for EasyWorship 2009. It has not been updated in many year. You would need to be on EasyWorship 7.
When you are in Easy Worship, navigate to the HELP//ABOUT EASYWORSHIP menu and provide me with the version and the build number.