Answered

Video background freezes

Today was the first day to use our new computer. Unfortunately, video backgrounds froze while the lyrics transitioned to the next slide. However, the video evidently was still playing in the background because when the lyrics had completed transitioning, the video jumped forward.


Perhaps an unrelated issue also presented itself today. OBS would not pick up the Easy Worship's extended screen. Instead, it wanted to display the Easy Worship work screen. BTW, it displayed the Easy Worship extended screen correctly last week during a  test run.


Here are some computer configuration details:


OS: Windows 11 Home

Manufacturer: HP

Model: OMEN 30L Desktop GT13-1xxx

Type: x64-based PC

Processor: AMD Ryzen 7 5800X 8-Core3801 Mhz, 16 logical processors

Memory: 64 GB

Graphics Card: NVIDIA GeForce RTX 3060 Ti

RAM: 1MB

Resolution: 1920 x 1080 x 60 hertz

Bits/Pixel: 32

EasyWorship Version: 7.3.2


Please help resolve these issues.


Stan Welton


Best Answer

It wasn't just the video background but the entire program


7.4.0.13 is one of the releases that uses the Graphics sub system more than the older releases like 7.1.4.2, so I doubt that it will help. EW hasn't released any information about newer Intel Arc or Iris graphics being supported, but I wouldn't hold my breath about it happening. They don't support AMD graphics either, and many AMD graphics cards are equal to, or exceed the capabilities of Nvidia cards.


And yes, you would need to disable the Intel graphics to use the Nividia graphics. Depending on the system you might only need to manually set the system to prioritize the Nvidia graphics over the Intel as by default it prioritizes the Intel graphics until enough of a load is placed on the system for it to switch to Nvidia on its own.

Login to post a comment