Video goes black intermittently about every 4 min on IP CAMERA

Feed goes black intermittently on easy worship software only. Out of EasyWorship the IP camera works correctly. Video attached

I would recommend contacting support directly. Go to to schedule a time with a technician to call you back. Make sure you're at the computer at the scheduled time.

happens all the time while using easyworship

it happens when we aren't streaming to youtube

yes its connected via NDI and the software is

You have a camera feed connected via NDI? What build of EW are you using? Help > About EasyWorship.

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