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we are still unable to get our remote to work which I believe is because the keys in the software have been changed and not the Hotkeys.ini file. I have 2 PCs one with EW188.8.131.52 which works perfectly and the up/down arrows work correctly on the keyboard. The other with 184.108.40.206 which has changed the keys and stopped our remote from working correctly. They are both using the same Hotkeys.ini file shown below.
SlideNextKeys=78, 40, 32, 34
SlidePrevKeys=80, 38, 8, 33
7.3 will use Hotkeys.2.ini.
Those settings are for using the up and down arrow keys for advancing the slides. Make sure you have those settings in the Hotkeys.2.ini file on the computer running 7.3
Ah! thanks Dan, I thought hotkey.2.ini was the backup of Hotkeys.ini from 220.127.116.11. Working fine now.
I have recently found out that the key association for remotes doesn't work with the new version. Can someone PLEASE recommend a way to run my presentation with a clickable remote? I can't keep looking down at an app to do it because I'm in front of the group and I have to run it myself.