What BUILD of EW 7 are you using? You can find that by going to Help - About.
What version of Windows? 7, 8.1, 10?
And what are you trying to do when the error pops up?
Is this something new that just started happening recently?
Is this a new install or have you been using EW for awhile?
Do you have Apple Quick Time installed?
I have that same problem on 2 out of 5 computer. on one computer (laptop) it started last week. It is running EW 22.214.171.124 on Windows 10 (Home) 20H2 , build 19042.285. On a second computer (desktop) it started several weeks ago. It is running EW 126.96.36.199 on Windows 10 Build 21382.
We use EW 188.8.131.52. We use windows 10. It happens when I try to drag a theme on to a slide already in the schedule. It has been happening for a few weeks now. I do not have apple quick time installed.
What Version and Build of Windows 10? Press the Windows key then type winver and hit enter. It should popup a Window similar to the one below. The information we are looking for is Highlighted.
I keep getting the same error message. The photo of the error message is below. Thank you.
1 person has this question