Importing Videos on EW6

Hello my co media techs in church, hope you help me to fix this little problem...I import some videos from my computer but when I played on Easyworship 6, it doesn't played at all...hope you help me to solve this little issue...advance thank you so much!

Did you follow the instructions on the page linked below to install and configure the required codecs for media playback?

Are there any software that will help me import to Apple devices? Mostly I found a few but they are all paid.

Import what to Apple devices?

Music and video.

 Import music and video from what to what Apple Devices?

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