I thought I was subscribing to the media. Not software. I want to get premium plan for the media. I use pro presenter 7 I don't need this software. Please refund. 

 Due to privacy and security concerns you would need to either call EW by telephone or go to the support page (link below) and open a Support Ticket.

What’s that number to call?

It's at the bottom of EVERY page on the website.  +1-918-250-1493 Mon - Fri, 9 AM - 6 PM CST

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