When going live the presentation slide auto changes, but the live feed stops and everything else freezes and i cant stop it or even close it without shutting down computer
I will try to help you.
When you say presentation do you mean a PowerPoint or and EasyWorship Presentation? If PowerPoint what version of MS Office is installed?
Open EasyWorship and click on HELP//ABOUT EASYWORSHIP and let me know which version and build number you are running.
Click on the Windows icon (Start menu) at the bottom left-hand corner of the screen,
Type in "DXDIAG" and click on 'DXDIAG.exe' or 'DXDIAG run command',
Click Yes when a yes/no question appears,
Click on Save All Information.. at the bottom-right of the DXDIAG window,
Save the information under and obvious name such as "dxdiagoutput",
Attach the saved file to this ticket.