powerpoint 365 files will not play in version 7. They show an alert symble inside presenter and will not play.
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INSTALLED VERSION INFORMATION
** ComObject32 Info **
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID\Default
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32\Default
> Full Version Added (16.00, C:\Program Files\Microsoft Office\Root\Office16\POWERPNT.EXE, 32)
** ComObject64 Info **
> Full Version Added (16.00, C:\Program Files\Microsoft Office\Root\Office16\POWERPNT.EXE, 64)
** Registry32 Info **
FOUND - HKLM\Software\Microsoft\Office\
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\ClickToRunStore\Applications
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot
** Registry64 Info **
NOT FOUND - HKLM\Software\Microsoft\Office\15.0\ClickToRunStore\Applications
NOT FOUND - HKLM\Software\Microsoft\Office\15.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\15.0\PowerPoint\InstallRoot
FOUND - HKLM\Software\Microsoft\Office\16.0\ClickToRunStore\Applications
FOUND - HKLM\Software\Microsoft\Office\16.0\ClickToRunStore\Applications\PowerPoint
! Full Version Skipped (16.00, C:\Program Files\Microsoft Office\root\Office16\POWERPNT.EXE, 64) - Already added.
FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot\PowerPoint
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot\Path
FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot\PowerPoint
FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot\Path
! Viewer Skipped (16.00, C:\Program Files\Microsoft Office\root\Office16\PPTVIEW.EXE, 64) - File missing.
https://support.easyworship.com/support/solutions/articles/24000008151-general-powerpoint-troubleshooting
Ed Gerbrandt
powerpoint 365 files will not play in version 7. They show an alert symble inside presenter and will not play.
*********************************************
INSTALLED VERSION INFORMATION
*********************************************
** ComObject32 Info **
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID\Default
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32\Default
> Full Version Added (16.00, C:\Program Files\Microsoft Office\Root\Office16\POWERPNT.EXE, 32)
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** ComObject64 Info **
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\ProgID\Default
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32
FOUND - HKCR\CLSID\{91493441-5A91-11CF-8700-00AA0060263B}\LocalServer32\Default
> Full Version Added (16.00, C:\Program Files\Microsoft Office\Root\Office16\POWERPNT.EXE, 64)
*********************************************
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** Registry32 Info **
FOUND - HKLM\Software\Microsoft\Office\
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\ClickToRunStore\Applications
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot
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** Registry64 Info **
FOUND - HKLM\Software\Microsoft\Office\
NOT FOUND - HKLM\Software\Microsoft\Office\15.0\ClickToRunStore\Applications
NOT FOUND - HKLM\Software\Microsoft\Office\15.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\15.0\PowerPoint\InstallRoot
FOUND - HKLM\Software\Microsoft\Office\16.0\ClickToRunStore\Applications
FOUND - HKLM\Software\Microsoft\Office\16.0\ClickToRunStore\Applications\PowerPoint
! Full Version Skipped (16.00, C:\Program Files\Microsoft Office\root\Office16\POWERPNT.EXE, 64) - Already added.
FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot\PowerPoint
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\Common\InstallRoot\Path
FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot
NOT FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot\PowerPoint
FOUND - HKLM\Software\Microsoft\Office\16.0\PowerPoint\InstallRoot\Path
! Full Version Skipped (16.00, C:\Program Files\Microsoft Office\root\Office16\POWERPNT.EXE, 64) - Already added.
! Viewer Skipped (16.00, C:\Program Files\Microsoft Office\root\Office16\PPTVIEW.EXE, 64) - File missing.
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