[RESOLVED] Unable to connect to VMR

Easy Worship version 6 build 1.9
Apple Quick Time version 7.76.80.95
Windows 7 Pro SP1
When I try tp play some of my older videos that worked fine on EW7 & EW9
I get a black screen. If I play the clip outside of Easy Worship it works fine

Type of file = MPEG video/audio stream (.mpg)

Video codec error message below

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FILE - 4/30/2015 7:10:22 PM
ERROR: Unable to connect to VMR
C:\Users\Public\Documents\Softouch\Easyworship\Default\Resources\Videos\Patdeclarationofindependence.mpg
MPEG-I Stream Splitter
MPEG Video Decoder
Video Mixing Renderer 9

If I play the clip on Easy Worship 2007 here is codec information
MPEG-I Stream Splitter
MPEG Video Decoder
MPEG Audio Decoder
Video Renderer
Default Direct Sound Device
Is it possible we could get this file for investigation. EasyWorship shouldn't have a problem playing a normal MPG1 file? However it if the encoding is not typical, you may have this issue.
Rodger yes I can send one of the files to you. It is strange some of the files that say they are of type movie clip work
and some don't. But all of the ones that don't work give me the same VMR message. Also if I click on media tab
and right click on one of the video files. Then select edit video properties the start position and end position are both 0
Where would you like me to send one of the files?
Thanks
Bob
So I just installed Version 6 build 2.1 same results

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FILE - 6/8/2015 3:41:28 PM
ERROR: Unable to connect to VMR
C:\Users\Public\Documents\Softouch\Easyworship\Default\Resources\Videos\thisisasoldier_480p_mpg.mpg
MPEG-I Stream Splitter
MPEG Video Decoder
Video Mixing Renderer 9

*********************************************
FILE - 6/8/2015 3:41:17 PM
QuickTime Source
Video Mixing Renderer 9
Hi
Ive just downloaded the Trial Version 6 Build 2.1

This also gives me the same problem.

The one our church bought also have codecs problems on running MP4 video files. Just trying to get the rev number.

*********************************************
FILE - 6/9/2015 2:56:27 PM
ERROR: Unable to connect to VMR
Video Mixing Renderer 9
C:\Rudi\Worship\EasyWorship_Church_Presentation_Software_Motions_Road_Loop.mp4
rab1423 had this problem because his sound card was disabled. Enabling or installing a sound card fixed this issue. In the future EasyWorship 6 will accommodate the lack of an enabled sound card better.
CmeFlyWP, since you are playing an mp4, make sure you have quicktime player installed. You can get to it through the help menu and clicking install quicktime support.
After installing quicktime, you may need to restart the computers to prevent an error from appearing when opening EasyWorship.