[v6 General Discussion] YOUR WEBSITE SECURITY CERTIFICATE IS EXPIRED

We cannot even get to another website in Easyworship because the error pops up and will not let me get past. This has REALLY messed up our presentation for this morning.

Now cannot import lyrics from Song Select! What is going on?


This has nothing to do with the web security certificate. If you are on Windows 10 then you need to look at this post. https://support.easyworship.com/discussions/topics/6000022917:yb73m95j]Click Here
Now cannot import lyrics from Song Select! What is going on?
We're very sorry for the inconvenience we caused by allowing the SSL Certification to expire on our website this past weekend. This is our fault. We have purchased a longer (3-year) certificate this time and are in the process of making sure the appropriate people are notified in advance, so that this issue does not occur again. As for EasyWorship becoming unresponsive after going to the Web tab: this has been recorded as a software bug and will be addressed in a future build. If you have any other concerns about this situation, please feel free to contact Support. We appreciate your patience and understanding, and we apologize for the inconvenience. Thank you all!
Terry, is there a plan in place to make sure this never happens again?

Also, if anyone cares to vote for it, I made a feature request asking to be able to choose where the Web button defaults to...

https://support.easyworship.com/support ... 6000038431
Hi!

We are sorry about the issue and apologize for any inconvenience that it caused. Thank for your patience.
It would also be nice to see someone from EW respond to this thread.
It seems to be fixed now.

I am still going to put in a request that we have the ability to open the WEB portion to a blank page so nothing like this ever happens again.
No reply - or resolution yet from EW team - is it a public holiday in USA?
I am quite surprised no one from EW has replied yet.
We had to restart the computer... couldn't find any other way of getting out of the "certificate expired" error, so had to restart and then type lyrics to a new song manually instead of importing from SongSelect.
Frustrating Need access to SongSelect within EW for Tuesday 21st June for planned training session.
You might try disconnecting computer from the Internet, click the web button, go to whatever site you want, then reconnect to Internet and reload the page.

Not sure if this will work but worth a try.

EW is closed on Sunday so I suspect nothing will be done until Monday.
Same problem here - cannot get onto WEB or SongSelect on our computers please help We Urgently require a solution!
We are displaying a live poll today and was going to do it with EW (worked beautifully last week). Now I cannot get to the WEB button to schedule our poll link. I am now stuck dragging a browser window up to our projection screen. Unprofessional looking. All because EW FORCES you to go to their website when clicking the WEB button.

I vote that is changed!!

Tried turning certificate checking off in Internet Explorer but that did not seem to help.
Looks like it expired yesterday.

Issued to: easyworship.com
Issued by: COMODO RSA Organization Validation Secure Server CA
Valid from: 8/5/2015 to 6/18/2016...

Easyworship should invest in a multi-year certificate. Then you don't have to change the certificates in all of your servers as frequently.