Removing computers from offline activation list : TestPortal

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Deinye

started a topic almost 2 years ago

Is there a way to delete a computer from the computers listed under offline activation? There is a computer we don’t use or have access to anymore that appears to have a last used date of a few days ago. Is there a way to deactivate the copy of EasyWorship on that computer?

Dan Willard

said almost 2 years ago

If you have access to that computer, you can open EW and go to Help > Register Products and Disconnect from the license.

If you don't have access to that computer, there's not a way to remove it from your account. If for some reason it's still being used, when your account comes up for renewal, it should require a login again on that computer.

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Easyworship

said 8 days ago

Hello,

this topic is 2 years old, but we are having the same situation. We have a number of users who moved away, and with whom we don't have any contact anymore. Also there is a license for a computer that creased recently. Have there been any developments on removing old computers from the offline subscription list? Because as an IT professional I like to keep things up-to-date.