Issues with presentations

When editing the first presentation in my presentation library (announcements) the entire app freezes up and has to be force closed.  The same thing happens when attempting to delete the presentation,  I have successfully deleted it once, and created a new one to have the same issue 20 minutes later., and tried rolling back to and still have the issue.  Also tried a clean install of windows, still happens.  

1 Comment

There could be something wrong with the presentation theme or an image or video that's being used in the presentation. You can try setting a different default presentation theme and see if this still happens or remove any videos or images and see if that works. Otherwise, you can contact support directly and they should be able to help you get it resolved. You can schedule a callback with them by going to

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