Media - Audio files : TestPortal

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David Myers

started a topic almost 3 years ago

HELP> Imported three corrupted mp3 files. Will not run, can't edit them and can't delete them, EW7 locks up (not responding). The three files will propagate throughout our system if I use this one computer. How do I remove the three files?

Best Answer

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Dan Willard said almost 3 years ago

Go to your Audio folder in your profile folder (default location is C:\Users\Public\Documents\Softouch\Easyworship\Default\Resources\Audio) and you can delete them there.

Dan Willard

said almost 3 years ago

Answer

Go to your Audio folder in your profile folder (default location is C:\Users\Public\Documents\Softouch\Easyworship\Default\Resources\Audio) and you can delete them there.

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David Myers

said almost 3 years ago

Thank you for your help. The process cleared two of the three files. The last one says "The action can't be completed because the file is open in Easy Worship 7.

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David Myers

said almost 3 years ago

Performed a re-boot, then repeated the process successfully. Again, Thank You for you assistance.

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Donal Funkhouser

said almost 3 years ago

David, when you close EasyWorship the EasyWorship Helper (the blue EW icon in the Notification area of the Windows Taskbar). You have click on that Icon and select the EXIT option to fully close EW. Rebooting the computer would have closed the EW Helper.