Easyworship wonf import PowerPoint presentations

about two weeks ago our Easyworship stopped importing PowerPoint files. There is a Black square in the assets area but the thumbnail that would normally appear does not and the presentation cannot be used. I have fried deleting presentations that previously imported OK and tried importing them again but they will not. 

I have tried the repair suggestion on MS Office but this has not resolved the issue.

1 Comment

What version and build of Windows? What version and build of Office? What version and build of EW?

My guess is that a recent update to Windows or Office is causing the issue, but I can't be 100% certain. It's possible that EW Support Personnel might have some other ideas.

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