[ANSWERED]MP4 video displays on projector screen but no secondary monitor TV screen

We are able to run MP4 videos within Easy Worship. The audio and video is good. The video displays only on the projector screen.
The secondary or TV screen - we have a blue screen with just the name of the video.

Easy worship - the 2 screens open - primary or projector screen shows the name of the video and we can pause and start it without any problems. The dual or secondary screen - the title show Preview with the name of the video.

What are we missing here so that the video will display on both. Words and picture slides do display on both.

Thank you,
1 Comment


You need to make sure that you have installed the K-Lite Codec pack here is a link with step by step instructions. http://throwback.easyworship.com/support/solutions/articles/6000015276-k-lite-codec-pack-play-mov-mp4-and-flv-files-ew-2009-:8puujbqw]Click Here