[v6 General Discussion] Can't read Japanese when transfering database from EW 2009 to EW6

Hi,

We tried to transferred the databases from EW 2009 to EW 6 but all Japanese characters in our songs were changed, can't read. We tried to make new profile and add new song from .rtf file, but it's still same problem.
Can you help us?
Thank you

Hi!

In EW click on EDIT//OPTIONS//ADVANCED//EDIT COMPATIBILITY FONTS LIST// and make sure if you have a specific font that it is loaded here.

Also check under PROFILES//PROFILES MANAGER//EDIT//SORT ORDER and make sure that it is set to your correct language in this area as well.
Thank you very much
I tried your instructions but it works only if I make new profile and add new songs. Transferring databases, I still can't read Japanese characters
We'll need to get a copy of your database for testing. Please create a ticket at support.easyworship.com so we can get a copy of your database.
Thank you for your quick reply
I will try to send my database asap
GBU