[v6 General Discussion] EW 6 Crashes when Media is selected
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Hi!
Do you know if this machine was upgraded from Windows 7 to Windows 10?
If it was then there was a Windows update that corrupted some of the video decoders. You should be able to fix it by installing QuickTime for EasyWorship 6 and then reboot.
Install from this link https://www.easyworship.com/downloads/Utilities/VideoTools/QuickTimeInstaller.exe:60q3z3ae]Click here
Do you know if this machine was upgraded from Windows 7 to Windows 10?
If it was then there was a Windows update that corrupted some of the video decoders. You should be able to fix it by installing QuickTime for EasyWorship 6 and then reboot.
Install from this link https://www.easyworship.com/downloads/Utilities/VideoTools/QuickTimeInstaller.exe:60q3z3ae]Click here
Did that and it did not fix the problem.
Could something be conflicting with our backup software OwnCloud?
Could something be conflicting with our backup software OwnCloud?
I created a ticket out of this so that we can work on it with you.
Thanks Terry!
my easy worship program is responding that way as well just after a windows update. Has anyone found a way to correct this?
Yes. Re-install QuickTime and then reboot.
https://easyworship.com/downloads/Utilities/VideoTools/QuickTimeInstaller.exe:2a2cevh7]Click there
https://easyworship.com/downloads/Utilities/VideoTools/QuickTimeInstaller.exe:2a2cevh7]Click there
Yes. Re-install QuickTime and then reboot.
https://easyworship.com/downloads/Utilities/VideoTools/QuickTimeInstaller.exe:rvut6rwf]Click there
I installed Quicktime and restarted, but it did not fix the issue.
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I am running Windows 10 and have an Intel HD 4600 graphics card.
Checked the "playsTV" suggestion.
Also, my EW 2009 quit working yesterday with the same type of error so I downloaded the EW6 trail version and I get the same type of crash.