Hi, We have just started to use EW6 again after upgrading our old video cards to a shiny new GTX950 . I imported our 2009 database without problems but the operators have pointed out that all the presentations files show gray thumbnails and they can't use them. As far as I know all the files were created for 2009 using PowerPoint 2007. Any help will be gratefully accepted as I am really a hardware tech. Ray Pare

3.30 gigahertz Intel Core i5-2500, Board: ASRock P67 Extreme4 Gen3, 8176 Megabytes Usable Installed Memory, 120Gb SSD for OS, 2Tb hard disk drives, MSI GTX950 Video card

Hi, I just wanted to say that this problem was fixed by re- importing the database following an excellent video I found in Support.

Great!

Dan is the Video Man!