[v6 General Discussion] EW6 freezing, mouse stops working
3 CommentsSorted by Oldest First
I saw this happen today on a machine. See if this helps. In EW when you add the PowerPoint turn off the preview pane. I have added an image below that shows you what I am talking about.
[attachment=0:1bevkdt1]previ.png[/attachment:1bevkdt1]
[attachment=0:1bevkdt1]previ.png[/attachment:1bevkdt1]
I checked and our preview pane was already off.
You may need to call tech support so that we can trouble shoot the issue.
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