In EW6, I can play .wav files but cannot play .mp3 files. When I Go Live with an MP3, the counter shows 0:00 / 0:00. MP3s play fine through Windows Media Player. Is there some codec pack specific to EW that I need to install? Thank you.

Hello!

Open EW and click on HELP//INSTALL QUICKTIME SUPPORT. Is the Mp3 file one that you purchased from a website?

Thank you! I had already installed Quicktime, but I needed to restart the computer. The file was one of ours and played fine (no DRM) after the reboot.