[iOS Remote] PowerPoint Problems

Seems loading PowerPoints while using the app lock up the preview and it stops changing. When going live with a PP, I tend to get a black screen on the preview in the app. I can still control it, but the preview is black.

PowerPoint would be one of our biggest uses for this app for when presenters want to control their own. Hopefully this can worked out.

FYI I am using the second version of the app.

Yes. Anytime I turn it on during or after a PowerPoint, it almost always has this issue.
Ignore that request. Since I recreated it once, I've just got to figure out the trick to making it happen again.
Is this fairly frequent for you?
We are trying to replicate this, but haven't been able to.
Can you email me the last schedule you used that had this issue.
I'll need you to pack it and send it.
Also If you can send with it detailed instructions of the process you are going through.
What view is being used in EasyWorship? Preview & Live or Preview & Live Combined, or Live with Resource preview.
Does it happen more when you have more people connected to the wifi access point or does it matter?


I use all video backgrounds so the file is 117MB. Cannot email that.
OK I replicated it once by going live with a powerpoint and letting it set for a while, then I connected with the app.
I'm trying to replicate again to get a pattern of behavior documented.
We are trying to replicate this, but haven't been able to.
Can you email me the last schedule you used that had this issue.
I'll need you to pack it and send it.
Also If you can send with it detailed instructions of the process you are going through.
What view is being used in EasyWorship? Preview & Live or Preview & Live Combined, or Live with Resource preview.
Does it happen more when you have more people connected to the wifi access point or does it matter?
I want to make sure that you are using EasyWorship 7.0.4.1 on the computer.
Is the worship computer connected via wifi or network cable?


Confirmed.
I want to make sure that you are using EasyWorship 7.0.4.1 on the computer.
Is the worship computer connected via wifi or network cable?
I am still having problems with the app after using PowerPoint. I turned it on when a PP was live. No schedule, and when leaving the PP to a song, the PP preview still showed. See attachments.
Fixed in 7.0.4.0 along with the other issue of showing the first slide of the first presentation when going live to another powerpoint.
7.0.3.0 was not pushed out as an auto update.


Just wanted to confirm the PowerPoint flashing the first slide is indeed fixed. Thank you!
sorry about that. We did a soft release, so we haven't started publicising it much yet.
Whoa, EW7 is now released? How did I miss that?
You don't want 7.0.3.0 but 7.0.4.0 is in testing right now. Hope to release soon.
How do we get the newest version?
Fixed in 7.0.4.0 along with the other issue of showing the first slide of the first presentation when going live to another powerpoint.
7.0.3.0 was not pushed out as an auto update.
Okay. However, I am not going to switch to the Viewer. Everything working great (except the app!) not using it so I am not going to change.

I just hope the developers can eventually get it working with the full PowerPoint.