Easy worship locking up

EW seems to locking up fairly frequent after updating to 7.2.2.0 Is there a way to uninstall or rollback to a previous version?


3 people have this question

I'm seeing this too. Regular crashing on preparation laptop, and also on Church Presentation PC.
So far affected 1 service.


@Les - how did you go about rolling back to V7.1.4 ?
I tried this, but the 7.2.2 install upgraded my database and it won't work with the older version.

I'm hoping you are not going to say that you took a backup before you upgraded - I've never had these sort of issues so sadly I didn't

Primary Unit

 

HP Laptop 15-cc1xx: i5-8250u, 12 gb ram, touch, SSD 250 gb, Intel UHD 620.

 

OS: Win X Home, 2004, 19041.508; EW 7.2.2 upg from 7.1.4?

 

Video: Extend HDMI out to dual VGA to large screen TVs

 

Backup/Reserve:

 

HP Laptop 15-da0xxx: i5-8250u, 8 gb ram, non-touch, SSD 250gb, Intel UHD 620.

 

OS and Video: same as above

 

Also tested on backup PC with same results as primary. One song did fail most often,

but on different slides. No consistency, except only noted on songs. Did not observe

on announcements, single slide, videos, etc.


Reverted to 7.1.4 on both systems and all OK.


4th submission!?! Hope this one takes.

We were having the same issue… It would happen whenever you would click on the media tab or presentations tab. I reverted to build 7.1.4.2 and things are working again at least for us.

We are having the same issue, but narrowed down to crash when we try to open media folder or presentations folder. Re-installed 7.1.4.2 and all is working again.

Same issue 20/27 Sep while showing song slides.  Win X 2004, 19041.608, EW 7.2.2.  Exit program and reload to continue.

We experienced this same issue last Sun and yesterday.  Not responding - screen goes opaque while showing song slides.  Exit program and reload to continue.  Win X, 2004, 19041.508, EW 7.2.2.   

EasyWorship Version: 7

EasyWorship Build Number: 7.2.2.0

Operating System: 10 - 1903

CPU type & speed: 6 core i5-9400 2.90GHz

Amount of system memory (RAM):16

Free hard drive space:272GB

Graphics card model:NVIDIA GTX1650

Graphics card memory:

Capture card if applicable: n/a

How is your computer connected to the output screen(s)? direct output from graphics card. DVI for Desktop monitor, HDMI for FOH projector and display port to HDMI adapter for Samsung TV used for foldback monitor

Description of the bug: EW quits responding during regular use. Seems to have started after upgrading to 7.2.2.0

How was your service impacted? church service comes to a stop when this happens

How was your preparation time impacted?

Step by step instructions on how to reproduce the bug: just general use of EW. Switching songs, lyrics etc. Can reproduce it fairly often in fairly short amount of time.

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