Reinstalling Microsoft Office - PowerPoint
Modified on: Thu, 7 Aug, 2025 at 1:00 PM
Issue
We have found many PowerPoint problems are due to having multiple versions of Microsoft Office installed or there are remnants of an old version of PowerPoint that are left behind after uninstalling or upgrading. This process will clear Office off the computer completely so you can install a fresh new copy of Office on the computer.
Solution
Before starting this process, make sure you have your Office license information or login information before removing Office from your computer. You will be required to re-register Office after reinstalling it.
Follow these steps to resolve the issue:
- Once you have followed the steps and Office is uninstalled, restart the computer.
- Click here to download the Office Registry Cleaner file. (DO NOT RUN IT YET)
- Once the Office Registry Cleaner file is downloaded, browse to the file in your Downloads folder, right-click on it and click Run as administrator.
- Open a web browser, and go to portal.office.com.
- Sign in with your Microsoft email and password that you used to purchase Microsoft Office.
- Once logged in, click on Apps on the left.
- Then click on the Install Apps button at the top-right, and in the drop-down, click on Microsoft 365 apps.
- Under the Office apps & devices, click on View apps & devices.
- In the Version drop-down, click on 32-bit, and then click the Install Office button.
- Click on Open file at the top-right to start the Installer file for Office.
- Follow the steps to install Microsoft Office.
- Restart the computer.
- Open EasyWorship and test out your PowerPoint presentation in EasyWorship.
If this does not resolve your issue, please contact EasyWorship Support.