[v6 General Discussion] Powerpoint Files causing Easy Worship to crash

Hi,

Whenever I open a powerpoint file Easy Worship will take a long time to Go Live but once it does, the thumbnails load the powerpoints but on the Go Live screen its just black. After a while I get an error message saying "Access violation at address 00A76E40 in module 'Easyworship.exe'. Read of address 00000120". I get similar error messages when I just want to go to the options window. Is there a fix coming soon because it is becoming a huge hassle to be using Easy Worship because it is unable to use powerpoint files.

I am already on the most updated version of Easy Worship and don't know what to do.

6.1.7 we made a lot of changes to PowerPoint support.
6.1.9 also included some fixes for PowerPoint.

The level of support we include for PowerPoint is a nice feature, but unfortunately, we are always fighting a moving target we have no control over. If you still have the access violation in 6.1.9, contact support and we can figure it out for you.
You might try changing the PowerPoint Viewer and/or Full PowerPoint Application options under EDIT > OPTIONS > ADVANCED.