[v6 General Discussion] Access Violation 00F77719

Hi guys,



Just did a fresh windows 7 install on our Church PC. Updated OS and all the drivers, now installing EasyWorship 6.



After logging in and activating my license, I was asked to update to the newest version 6.7.13 -> 6.7.14. I clicked to download the update, and then immediately my screen was spammed with the following error, verbatim...



"Access violation at address 00F77719 in module 'easyworshiphelper.exe'. Read of address 0000001C."



After a while the screen spam stopped, but I'm not sure what to do and if this is going to happen every time I open EW6. I already deleted the program and did a fresh install, same thing happened, this time without asking me to update.



Any help is appreciated.

See if you have QUICKTIME installed. If so uninstall it and reboot.

See if you have QUICKTIME installed. If so uninstall it and reboot.


I do not have quicktime installed.
You will need to create a ticket so that we can help you trouble shoot this https://www.easyworship.com/account/login?host_url=support.easyworship.com]Create a ticket
You will need to create a ticket so that we can help you trouble shoot this https://www.easyworship.com/account/login?host_url=support.easyworship.com]Create a ticket